Help & support

SOS for urgent issues.

As an iCT4 customer, you've got access to our online Helpdesk and Knowledgebase system – allowing you to raise incidents online 24/7, track the progress of outstanding work and enquire about additional services.

Icon-Green_04.png

Helpdesk

Our Helpdesk is a great way to get in touch – plus, if your dedicated engineer is not available, this ensures another member of the team is able to give you the help you need.

Icon-Green_07.png

TeamViewer

TeamViewer allows us to remotely connect to your device. This allows us to see what is happening on your system and provide the support you need.

Zoho Assist

Need us to support your machine, but you're on a different laptop we've not supported before? Contact us, let us know and we'll give you a Session ID to enter below.

 


It began in Cornwall. Now find us in:

Birmingham, Bristol and Avon, Cornwall, Devon, Gloucestershire, Herefordshire, Oxfordshire, Somerset, Wales (Cardiff, Gwent, Newport, Monmouthshire and Powys), Wiltshire, and Worcestershire.

 
 

Transform your digital future with our free ICT Audit


Where are you on your digital transformation journey?

In today's rapidly evolving digital landscape, there is a need to stay ahead of the curve and embrace tech as a tool to meet the diverse needs of children and families.

At iCT4, we understand the critical role of technology in shaping the future of education, that is why we are offering a free, no obligation, ICT audit.

Let us show you what your digital transformation journey looks like and how to comply with DfE standards.

 
 

Subscribe for news and latest deals


Subscribe to receive the latest technology news and information relevant to schools and trusts, straight into your inbox.

We often have limited deals and offers available with our partner vendors.
Subscribe here so you don’t miss out.