Help & support

iCT4 School Support.

As an iCT4 customer, you've got access to our online Helpdesk and Knowledgebase system – allowing you to raise incidents online 24/7, track the progress of outstanding work and enquire about additional services.


Zoho Assist

Have you been asked to give us remote access to your machine? Enter the session ID given to you by our support staff into the box below, then run the downloaded file on your machine to give us access!


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Helpdesk

Our Helpdesk is a great way to get in touch – plus, if your dedicated engineer is not available, this ensures another member of the team is able to give you the help you need.

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TeamViewer

TeamViewer allows us to remotely connect to your device. This allows us to see what is happening on your system and provide the support you need.

We're always striving to improve and would love to hear your thoughts. Please let us know what we're doing well and how we can do better by clicking the link.

 


It began in Cornwall. Now find us in:

Birmingham, Bristol and Avon, Cornwall, Devon, Gloucestershire, Herefordshire, Oxfordshire, Somerset, Wiltshire, and Worcestershire.

 
 

Where are you on your digital transformation journey?

 

Let us show you what your digital transformation journey looks like and how to comply with DfE Digital and Technology Standards for Schools and Colleges.

Complete the form opposite to request a free consultation.

 
 

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